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Trust & Safety

Going out should be joyful, not creepy.

Flock is built on a promise most platforms have abandoned: your social life is not a dataset to be sold, and the people who keep you safe are not a line item to be cut.

The five never-agains

Things the big platforms do — and we refuse. In writing, on this page, forever.

No feed-injection ads.

Local businesses can sponsor named, opt-in placements (a venue's own profile, a clearly-labeled 'Sponsored' card on its city page) — never injected into your feed, never re-ranked into search results, never disguised as recommendations. Organizers pay flat take-rate fees, not for distribution.

No data brokerage.

Your RSVPs, DMs, location, friend graph — never sold, never leased, never shared with advertisers or data brokers.

No precise location tracking.

Presence is neighborhood-level only. Check-ins are opt-in and visible only to mutual friends.

No AI slop discovery.

Curated lanes and editor's picks are hand-selected by local humans. No generative titles, no synthetic venues, no sponsored stuffing.

No dark-pattern fees.

Every line item shown on checkout. We reject drip pricing. Guests pay the ticket price and nothing else; hosts pay 5% + $0.45 a ticket, card processing included, and the pricing page says exactly that.

Privacy architecture

Your data radius shrinks the closer you get to a real person.

Four concentric layers. You control who's in each. Most platforms make you opt out; we make you opt in.

  1. 1

    Public

    What everyone on Flock can see
    • Your first name + initial
    • Your city
    • Your profile photo (if you upload one)
  2. 2

    Flockmates

    People you've been out with who accepted a crew link
    • Neighborhood-level presence
    • Your public RSVPs
    • Shared venue history — redacted to 'been here together'
  3. 3

    Crew

    Small groups you form explicitly
    • Who's free now / heading out
    • Rally invitations and Split Pay
    • Photos shared to the crew memory layer
  4. 4

    Private

    You and only you
    • Draft plans and saved venues
    • Full visit history and receipts
    • Wrapped stats (shared only if you publish)

Export or delete any layer at any time from Settings. Full data export available in a structured JSON archive within 24 hours.

Safety, built into the product

Not a policy page you hope nobody ever reads — tools that actually live inside the app.

One-tap Get me out

Long-press any event card to pre-draft a 'my friend needs me' excuse and auto-summon a rideshare. Nothing posts publicly.

Trust signals on every venue

Accessibility, well-lit paths, active bystander training, identity verified — ratings from women, solo travelers, and LGBTQ+ flockmates are surfaced separately.

Organizer verification

Every organizer behind a ticketed event is identity-verified + reviewed before their first Flock publish. Recurring organizers get a public trust badge.

Buddy check pings

At the end of a night out, Flock can ping you: 'Make it home?' One tap back. If you miss two pings, your chosen contact gets notified.

Crew-only plans

For events where you don't want randoms sliding in, flip the crew-only toggle. The event is invisible to strangers and encrypted to your group.

Consent-first photos

Upload a photo from a Flock night and every recognizable face gets a one-tap remove request — before the photo goes anywhere.

Anti-scalping infrastructure

We cap ticket purchases per person. On every event.

Every Flock event has a configurable per-person purchase limit — default 4 tickets per user. Organizers can set their own cap. Enforcement happens at the API layer, not just the UI — so bots can't bypass it.

  • Default limit: 4 tickets per person per event
  • Organizer-configurable: set 1–10 per tier
  • API-level enforcement — no UI-only tricks
  • Bots can't batch-buy and flip for profit

Why this matters on resale

Resale markup exists because bots buy in bulk and resell at 2–5× face value. Purchase limits cut off the supply source. Combined with Flock's face-value resale cap (max 15% markup), scalpers have no economic upside on Flock events.

4×

Default max per person

15%

Max resale markup cap

Cryptographic transfer security

How ticket transfers work — and why screenshots can't cheat it.

When you transfer a Flock ticket, your QR code is permanently voided. The recipient receives a brand-new, unique credential — cryptographically generated at the moment of transfer. The old screenshot, the old QR, the old anything: it'll never scan in.

  • Every ticket has a unique, rotating credential separate from its order ID
  • Transfer permanently voids the seller's QR — no window, no rollback
  • Recipient gets a fresh code only they can use at the door
  • Enforcement is at the scanner layer, not just the UI

The transfer flow

  1. 1

    You initiate transfer

    Enter recipient's Flock email. We verify they have an account before anything changes.

  2. 2

    Your QR is voided instantly

    Your ticket_code is invalidated the moment you confirm. Any existing screenshot is now worthless.

  3. 3

    New credential issued

    The recipient receives a fresh cryptographic code — a new unique QR only they can scan in with.

  4. 4

    Email sent. Done.

    Recipient is notified. Ticket leaves your wallet. No manual steps, no grey-area handoffs.

Honest economics

Every fee, visible. Every dollar, accountable.

A $30 ticket is a $30 ticket. The host pays Flock's fee out of the sale. No "service fee," no "order processing," no "delivery charge" on a digital PDF. If we charge it, we name it.

  • Fee for guests

    You pay the ticket price

    $0
  • Fee for hosts

    Per paid ticket, no cap

    5% + $0.45
  • Card processing

    Comes out of Flock's fee

    Included
  • Refunds

    The host covers them; Flock's fee isn't returned

    100% back
  • Data royalty to organizers

    They're not sold to

    0%

Comparison — $30 ticket × 100 attendees

EventbriteKeeps $2,520
DICEKeeps $2,640
FlockKeeps $2,805

Flock organizers keep 95% of face value less $0.45 a ticket, card processing included.

Curation independence

Discovery ranking cannot be bought. Full stop.

Flock's revenue comes from a 5% + $0.45 ticket take-rate. The curation algorithm is structurally firewalled from that revenue stream — an organizer paying Flock for ticket processing has zero effect on how their events rank in discovery. We call this an anti-issuer-pay firewall, borrowed from financial auditing.

  • Organic ranking is determined by the 12-factor match engine — never by payment
  • Sponsored cards are a separate, clearly-labeled product that cannot touch match scores
  • Venue ratings use credibility-weighted averages (0.1×–3.0×) to prevent bought reviews
  • Algorithm changes are versioned and logged publicly with a named human responsible

How the firewall works

Revenue layer

Flock earns when tickets are sold. Revenue is independent of which events we surface.

Curation layer

The 12-factor match engine scores events on relevance, social proof, and user fit. No revenue signal enters this layer.

Ad layer (separate product)

Organizers can buy clearly-labeled Sponsored placements. These are excluded from organic ranking by architectural constraint, not policy.

Full methodology

Moderation philosophy

Humans moderate Flock. Every single day.

We don't run a faceless algorithmic feed. Every city has at least one local editor — a real person Flock hires and trains — who reviews reports, curates lanes, and keeps the tone of the city honest.

< 2h

Median response to a safety report

24/7

On-call moderator coverage

17

Cities with dedicated local ops

When we get it wrong — and we will — you can appeal any moderation decision and talk to a human in under 24 hours.

Need help now

Something off? We're on it in under 2 hours.

Report a user, a venue, an event, or a Flock decision. Every report routes to a human moderator within 2 hours, 24/7.

The honest FAQ

What happens when Flock gets big?

Same terms. The no-ads, no-data-sale clauses are in our founding docs and protected by a user advocate seat on the board — they do not change when we raise money.

Do you share data with law enforcement?

Only with a valid legal request for a specific individual, and we publish a transparency report every six months. We do not provide bulk access.

What about analytics?

We use first-party analytics only. No Google Analytics, no Meta Pixel, no third-party session replay. Open-source Plausible-style telemetry, stripped of identifiers.

Can organizers see my info?

Organizers see: ticket holder name on check-in, and aggregate demographics you opted into sharing. They never see your friend graph, other events you attend, or personal data.

Are AI models trained on my data?

Never on private content. Public venue and event data helps our recommendation engine — you can opt that out too without losing the product.

What about underage users?

Flock requires 18+. Age-gated events (21+ bars, for example) carry an additional verification check before ticket release.

If we ever break a promise on this page, the internet should know.

Email trust@flock.city, tag @flock, or post it publicly. Accountability is the point.