Building Production-Grade Agentic AI

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**PRESENTATION OVERVIEW** Building an AI demo is easy. Shipping an agentic system that thousands of real users depend on daily is a completely different problem. Roberto Moreno has done it — multiple times — at PLACE, including Ask Gabbi (an AI-first assistive OS inside a CRM), AI call coaching, and live lead qualification agents. This talk is the unfiltered technical and product reality of taking agents from prototype to production: reliability, failure modes, human-in-the-loop design, trust layers, and what "done" actually looks like. Key Takeaways: • The 3 failure modes that kill production agentic systems (and how to design around them) • Human-in-the-loop: when to require it, when to skip it, and how to build trust over time • Multi-agent orchestration in real workflows — what the architecture actually looks like • How to define "production-ready" for AI systems with no clear spec **Speaker**: [Roberto Moreno](https://www.linkedin.com/in/robertoamoreno/) **Event Details**: * Location: [1951@Skysong @ Scottsdale, AZ](https://maps.app.goo.gl/nWWjYrfXTSZpnFj69) * Time: 5:30 PM - 7:30 PM - talk will begin at 6:00pm (we get kicked out promptly at 7:30pm) * Free Parking: Easily available (free) * Food: Simple Pizza and Water

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